Terms and ConditionsVitamin Shoppe Healthy Insiders

Terms and Conditions

Contact Information

The main telephone number is (817) 640-6166, and the fax number is (817) 640-6567.

If your personal information is not kept current, you may not receive invitations for surveys, or any incentives that have been sent.

Agreement to Conduct Transactions by Email

You agree that all of your transactions with the Site (and the Site's transactions with you) will be conducted by email or similar electronic communications (this is imperative because the economics of online panels simply do not permit communication by regular mail or telephone). If you need to contact us by phone, or if we need to contact you, you agree that phone conversations (if any) may be recorded. You further agree that the Site may from time to time attach script to its emails to help ensure that you are receiving and opening emails from the Site.

Privacy Policy

The Vitamin Shoppe Healthy Insiders Panel will not share your personal information without your prior consent and your information will only be used for marketing research purposes. Your privacy is strictly protected. Your personal information (name, address, telephone number, email address, etc.) is confidential and protected, and your individual answers to surveys are confidential and protected. Your name will never be used for any purpose other than the conduct of Research Projects, and your personal information will never be sold or shared with any third party without your prior consent. By accepting this Agreement, you are also agreeing to the terms of our Privacy Policy. [Click here to see the Vitamin Shoppe Healthy Insiders Panel Privacy Policy.

Accurate Information

You agree to supply true, honest, current, and complete answers (collectively "Accurate" information) when registering at or updating your Member Account at the Site, and when participating in Research Projects offered by The Vitamin Shoppe Healthy Insiders Panel.

Confidentiality

When completing Research Projects from The Vitamin Shoppe Healthy Insiders Panel you may see or hear information that is deemed confidential by the Vitamin Shoppe Healthy Insiders Panel or its clients. This confidential information may include new products, new product ideas or concepts, packaging concepts, strategy concepts, advertising concepts, new commercials and ads, or new movie or television concepts or movie trailers, etc. (collectively called "confidential information"). You agree that you will treat these types of information as confidential, that you will not copy, print, store, forward, or otherwise collect the confidential information, that you will not disclose the confidential information to anyone, and that you will not use the confidential information except for the purpose of completing the survey or research project. You agree that any confidential information you see or hear remains the property of the Vitamin Shoppe Healthy Insiders Panel or its clients. Your violation of these provisions will be a breach of this Agreement. Such violation may result in the termination of your Member Account (and may also be a breach of civil and criminal laws).

Indemnification

You agree to indemnify the Vitamin Shoppe Healthy Insiders Panel and its employees from any and all claims, losses, or damages resulting from your violation of the terms and conditions of this Agreement (for example, by providing fraudulent registration information in your Member Account, or attempting to access someone else's Member Account, or providing false answers to questions, or use or misuse of the Site, etc.). You agree that the Site has the unlimited right to defend any claims by third parties, and the right to settle any claim without your consent or permission. You agree to provide The Vitamin Shoppe Healthy Insiders Panel with all reasonable assistance in the defense of applicable claims by third parties.

Incentives and Participation

Any drawings are based on random selection. The odds of winning are dependent upon the number of entries for a given research project. There is no purchase necessary to enter or win. Winning panel members will be selected through drawings conducted at 604 Avenue H East, Arlington, TX 76011. Entries have no value and an entry does not entitle an entrant to any compensation of any type or kind. Void where prohibited by law.

No person may establish or maintain more than one (1) Member Account per household with the Vitamin Shoppe Healthy Insiders Panel and each account must have a unique and valid email address and password. By completing the online registration, you represent that the information provided about you and your household is accurate and truthful in all respects.

Not A Financial Institution: BY COMPLETING THE REGISTRATION FORM, BY ACCEPTING THIS AGREEMENT BY CLICKING "I AGREE", BY UTILIZING THE VITAMIN SHOPPE HEALTHY INSIDERS PANEL INCENTIVE PROGRAM, AND BY PARTICIPATING IN RESEARCH PROJECTS, YOU ACKNOWLEDGE AND AGREE THAT THE Vitamin Shoppe Healthy Insiders Panel IS NOT A BANK OR ANY OTHER KIND OR FORM OF FINANCIAL INSTITUTION AND THE VITAMIN SHOPPE HEALTHY INSIDERS PANEL DOES NOT MAINTAIN YOUR MEMBER ACCOUNT FOR ANY OTHER PURPOSE OTHER THAN THOSE SPECIFIED HEREIN.

You may cancel your Member Account at any time by contacting the Vitamin Shoppe Healthy Insiders Panel at ejones@vshealthyinsiders.com, or by logging in to your Member Account and following the "Delete Account" link provided.

Access and Interference

Systematic retrieval of data from this Site to create or compile directly or indirectly, in whole or in part, a collection, compilation, database or directory without the express written permission of the Vitamin Shoppe Healthy Insiders Panel is strictly prohibited. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein. You may not engage in the practices of "screen scraping," "database scraping," or any other practice or activity the purpose of which is to obtain lists of users, portions of a database, or other information from this Site, in any manner not authorized by the Vitamin Shoppe Healthy Insiders Panel. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Vitamin Shoppe Healthy Insiders Panel or its affiliates without prior express written consent. You may not use meta tags or any other "hidden text" utilizing the Vitamin Shoppe Healthy Insiders Panel's name or trademarks without the express written consent of the Vitamin Shoppe Healthy Insiders Panel.

You agree that you will not use any device, software or routine to bypass any code which may be included to prevent you from breaching the obligations in the above paragraph or to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our or our host's computers or other infrastructure.

Use of Contents

The content of the Site is the property of the Vitamin Shoppe Healthy Insiders Panel and/or its clients. Unless directed or permitted by the Site, content cannot be copied, downloaded, or printed, and must retain all the copyright, trademark, and other proprietary notices. For use of any portion of the contents, you must secure the written consent of the Vitamin Shoppe Healthy Insiders Panel.

Use of Site

Your use of the Site is controlled by the Vitamin Shoppe Healthy Insiders Panel, which may deny you further use of the Site at any time, for any reason, with or without cause, regardless of your status as a Member. Your use of the Site does not entitle you to continued use of the Site. Your use of the Site must always comply with applicable law.

In particular, but without limitation, you agree and represent not to use the Site to:
  • (a) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity;
  • (b) upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • (c) upload, post, email or otherwise transmit any material for the purpose of conducting any deceptive trade practice, fraud, unfair competition, or anti-competitive activity;
  • (d) upload, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • (e) upload, post, email or otherwise transmit any content that you do not have the right to publicize under law (such as insider trading information);
  • (f) upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, network, hardware or telecommunications equipment;
  • (g) upload, post, email or otherwise transmit or post chain letters or pyramid schemes; harvest or otherwise collect information about others (including email addresses) without their consent; or upload, post, email or otherwise transmit the same information more than once or "spam" or any other form of solicitation;
  • (h) use automated scripts to collect information from or otherwise interact with the Site;
  • (i) violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law; or
  • (j) provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act.


Violating these "Use of Site" terms of this Agreement may lead to you being immediately and permanently banned, with notification to your Internet Service Provider if deemed required by us. The IP addresses of all users of the Site may be recorded to aid in enforcing this Agreement."

Modification

WE RESERVE THE EXCLUSIVE RIGHT TO UPDATE, REVISE, SUPPLEMENT, MODIFY, OR AMEND THIS AGREEMENT, ANY PART OF THE INCENTIVE PROGRAM. This includes, without limitation, the right to change the rules of participation, terminate your participation, and discontinue the Incentive Program. The Vitamin Shoppe Healthy Insiders Panel will indicate at the bottom of this Agreement the date of the last update. Any updates, revisions, supplements, modifications or amendments shall be effective immediately upon its posting on the Site and will only be applicable to disputes arising, or arising out of events occurring, after such posting has been made. The Vitamin Shoppe Healthy Insiders Panel will provide you notice of any updates, revisions, supplements, modifications, or amendments to this Agreement by placing a "Notice of Modification" link on the homepage for a 30-day period following the initial posting on the Site. You agree that you will continue to be bound by this Agreement, however and whenever it is updated, revised, supplemented, modified, or amended, if you continue to use the Site after the updates, revisions, supplements, modifications, or amendments have been posted.

Disclaimer of Warranties

The Vitamin Shoppe Healthy Insiders Panel does not warrant that the Incentive Program will remain operational, and it disclaims any liability for any losses you may experience because the Incentive Program is not operational or accessible by you. IF THE VITAMIN SHOPPE HEALTHY INSIDERS PANEL DISCONTINUES THE INCENTIVE PROGRAM OR IF IT TERMINATES YOUR PARTICIPATION FOR VIOLATION OF THIS AGREEMENT, YOU UNDERSTAND AND AGREE THAT YOUR RIGHT TO ACCESS THE INCENTIVE PROGRAM WILL CEASE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.


Limitations and Exclusions of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE VITAMIN SHOPPE HEALTHY INSIDERS PANEL SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES. YOU UNDERSTAND AND ACCEPT THAT YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR USE OF THE SITE. NOTWITHSTANDING THE FOREGOING, THE VITAMIN SHOPPE HEALTHY INSIDERS PANEL'S LIABILITY TO YOU SHALL NOT EXCEED $1,000. YOU FURTHER AGREE NOT TO JOIN IN ANY LAWSUIT WITH ANOTHER PERSON OR SERVE AS A CLASS REPRESENTATIVE OF ANY CLASS ACTION LAWSUIT AGAINST THE Vitamin Shoppe Healthy Insiders Panel ARISING OUT OF THE USE OF THE SITE OR ITS INCENTIVE PROGRAM.

Release

Should you have a dispute with another Member through the Site (e.g., during a group discussion), you agree that you release The Vitamin Shoppe Healthy Insiders Panel, its officers, directors, members, agents, and employees from all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, such a dispute.

Intellectual Property Rights

The Site is protected by copyright, trademark, trade dress and other intellectual property rights

  • A. The Vitamin Shoppe Healthy Insiders Panel's logos, and other trademarks, service marks, labels, product names and service names (collectively, the Marks) are owned or licensed by Decision Analyst, Inc. You agree not to copy, display or otherwise use any of the Marks without the prior written permission of Decision Analyst, Inc. Notwithstanding the foregoing, the Marks may not be used in any manner likely to cause confusion, to disparage or dilute these Marks, and/or to use in connection with any product or service that is not authorized or sponsored by the Vitamin Shoppe Healthy Insiders Panel.
  • B. All answers and responses to screeners, surveys, group discussion questions or probes, ideation sessions, innovation sessions, or other Research Projects become the exclusive property of the Vitamin Shoppe Healthy Insiders Panel and/or its clients, except that the personal identity and anonymity of each Member shall be protected at all times by the Vitamin Shoppe Healthy Insiders Panel. That is, at no time will any client of The Vitamin Shoppe Healthy Insiders Panel know how any Member answered any question. Members' answers will be combined with the answers of other Members and presented to clients as statistical averages or summaries. Member privacy and anonymity are protected at all times by the Vitamin Shoppe Healthy Insiders Panel.
  • C. The Vitamin Shoppe Healthy Insiders Panel, and all object code and source code, text, graphics, multimedia content, including but not limited to images, illustrations, audio and video clips, html and other mark up languages, screeners, surveys, group discussion questions, videos, new product concepts, ads, and all scripts within the Site associated therewith, are copyright 2016, Decision Analyst, Inc. All rights reserved. This copyrighted and proprietary property of Decision Analyst, Inc. may not be duplicated or used without Decision Analyst's express prior written consent.
  • D. If you provide the Vitamin Shoppe Healthy Insiders Panel any solicited or unsolicited suggestions, answers, responses, ideas, new product ideas, Site improvement ideas, incentive ideas, or other suggestions or proposals (the "Submission"), the Vitamin Shoppe Healthy Insiders Panel will consider the Submission to be non-confidential and nonproprietary. The Vitamin Shoppe Healthy Insiders Panel shall have no obligations concerning the Submission, contractual or otherwise (including, but not limited to, an obligation to keep the Submission confidential), and shall not be liable for any use or disclosure of any Submission. The Vitamin Shoppe Healthy Insiders Panel shall be entitled to unrestricted use of the Submission for any purpose whatsoever, commercial or otherwise, without compensation to you.

Online Content

Under no circumstances will the Vitamin Shoppe Healthy Insiders Panel be responsible for any loss or damage resulting from a Member's reliance on information or other content posted on the Site by another Member during a group discussion, innovation project, or other Research Project. The Vitamin Shoppe Healthy Insiders Panel will be responsible for the accuracy of any content it posts on the Site.

Independent Contractor

In registering at the Site, and participating in Research Projects, Members are acting as independent contractors. Members are not employees of the Site, the Vitamin Shoppe Healthy Insiders Panel , or Decision Analyst, Inc.

Digital Millennium Copyright Act

You agree not to upload or transmit any communications or content of any type that infringes or violates any rights of any party. It is our policy not to permit materials known by us to be infringing to remain on the Site. The Vitamin Shoppe Healthy Insiders Panel has made every effort to secure appropriate clearances for all proprietary intellectual properties used on this Site. If you believe any material on this Site is infringing, please contact us immediately. Pursuant to the Digital Millennium Copyright Act (DMCA), we have registered an agent to receive copyright claims (Designated Agent).

You may notify us of alleged intellectual property rights infringement by contacting us at:

Mail: 604 Avenue H East, Arlington, TX 76011
Phone: (817) 640-6166
Fax: 817-640-6567
Email: ejones@vshealthyinsiders.com

Please be aware that, in order to be effective, your notice of claim must comply with the detailed requirements set forth in the DMCA. You are encouraged to review them (see 17 U.S.C. § 512(c)(3)) before sending your claim.

Communications Decency Act

Please note that The Vitamin Shoppe Healthy Insiders Panel is a provider of an interactive computer service under the Communications Decency Act or "CDA" (see 47 U.S.C. § 230). Because this important law is not well known, we want to take a moment to explain the law.

The CDA provides that when a user writes and posts material on a website such as the Site, the website itself cannot, in most cases, be held legally responsible for the posted material. Specifically, 47 U.S.C. § 230(c)(1) states, "No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider." Because the comments and opinions on the Site are authored by users of the Site, we cannot be legally regarded as the "publisher or speaker" of the content contained here, and hence we are not liable for the content even if it contains false or inaccurate information.

Dispute Resolution

Any dispute arising between you and the Vitamin Shoppe Healthy Insiders Panel (whether grounded in contract, tort, statute, law or equity) or relating in any way to this Agreement, or the breach thereof, shall be finally determined by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Tarrant County, Texas, before a single arbitrator appointed in accordance with the applicable rules of the AAA. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Discovery during the arbitration shall be conducted pursuant to the Federal Rules of Civil Procedure and shall be limited to the exchange of relevant documents and depositions of the Parties. No Party is precluded from seeking and obtaining injunctive or other emergency relief, and the election to do so by a Party shall not be construed as a waiver of arbitration.

Any dispute must be raised within one (1) year after the date the cause of action arose. Failure to provide the written documentation within this timeframe will render all claims related to the dispute null and void.

Governing Law and Venue

The Vitamin Shoppe Healthy Insiders Panel's principal office is in the State of Texas and this Site is controlled by Decision Analyst, Inc. from its offices within the State of Texas, United States of America. The Vitamin Shoppe Healthy Insiders Panel Site can be accessed from all 50 states, as well as from other countries around the world. As each of these jurisdictions has laws and regulations that may differ from those of Texas, by accessing this Site both you and the Vitamin Shoppe Healthy Insiders Panel agree that the statutes and laws of the State of Texas, without regard to conflicts of laws principles thereof, will apply to all matters relating to use of this Site (whether grounded in tort, contract, law, or equity).

This contract is fully performable in Tarrant County, Texas. The Parties hereto waive any challenge to personal jurisdiction or venue (including without limitation a challenge based on inconvenience) in Tarrant County, Texas. For any matter not governed by the Dispute Resolution section above, the Parties specifically consent to the jurisdiction of the State District Courts of Tarrant County, and the United States District Court for the Northern District of Texas, Fort Worth Division.

You further agree to comply with all such laws and with the laws of the United States that apply to the Incentive Program, and any laws of your country and state or province of residence. The Incentive Program and these Terms and Conditions, or relevant portions thereof, are void where prohibited by law.

Effective As Of January 1, 2016.
The Vitamin Shoppe Healthy Insiders Panel is managed by Decision Analyst, Inc., a global marketing research and analytical consulting company, headquartered in the Dallas-Fort Worth area.